![]() This whole use of unconscionability as a sword and not a shield is not a good deal from your side of this case. A few days later, EF responded to an earlier complaint submitted by the plaintiff to the Arizona Office of the Attorney General in which the defendants allegedly offered the plaintiff a partial cash refund of $1,000 less than what she paid for her childs tour. Dear Sirs Click here to get notifications about new complaints of EF Educational Tours. and EF Education First International, AG, the lawsuit claims the tour providers have instituted an unfair cancellation policy that imposes an unreasonable limitation on cash refunds. Illness and accident coverage Filed against EF Institute for Cultural Exchange, Inc. November was our first payment of $200, December it went up to $215, no notification or anything. We were told we would receive a check from Ef Tours in 2 to 4 weeks for approx. The local guide said we could fly to panamaThat was it. Date: Tue, Jun 28, 2022, 9:41 AM On October 22, 2020, Boston-based co-counsel for McGrane PC send a demand letter to the EF Defendants (including EF Explore America Inc., which runs domestic tours) demanding a full refund under Massachusetts consumer protection law which Massachusetts consumer protection law appears to more directly address the requirement that such full refunds The lawsuit argues that the clause constitutes an unlawful business practice under California law in that: The plaintiff suspects that EFs conduct has affected tens of thousands of consumers. I also was being charged late fees even though I changed my payment plan. All I know to do is make this issue public. ?we were then offered a tour of a castle which was supposedly a make up gift from ef tours for the bus situation however, once we got there we only had about 45 mins- an hour to tour the entire castle. Privacy Policy | Copyright however, in the 2 weeks that we were enrolled we had made payments amounted to $800. ![]() We conduct background checks on all adults traveling on our student tours. If a traveler needs to cancel a trip due to reasons specified in the plan, this reimburses non-refundable pre-paid payments. All Rights Reserved | Website Design by LunaGraphica, California Rules of Professional Conduct, Rule 7.3(c). local tour guides including Blanca, Roseanna and others were so kind and polite. This plan includes coverages that can provide a benefit in the unlikely event a traveler should need to return home unexpectedly due to a natural disaster or unrest. I don't understand how they can keep any of our money, let a lone $500 each. When I called about a refund for the extension being taken off I was told by customer service "They make the cost even out." Very creative thinking by the Legislature.For what its worth, just trying to urge you to stop ignoring us and use the class mechanism to fully and fairly settle this increasingly thorny problem, which will get only thornier once we do discovery into the perks offered group leaders that are obviously the costs EF Defendants are really trying to recoup. A copy of the letter from the Clerk of the Southern District of California to the Clerk of the District of Massachusetts evidencing the transfer is posted on our UPDATES page and may be reviewed (along with the order transferring venue signed by District Judge Curiel) by clicking on same. My daughter insisted on being signed up for her school trip in 2020. UPDATE ON EF CASES AS OF 1:00 PM PDST AUGUST 9, 2020. ![]() ![]() Poor communication, date changes, do not uphold refund requests. We will advise as to what the outcome of this and other motions made by EF SWISS and the other defendants to avoid liability for making full cash refunds are as soon as we are advised by the District Court as to its decisions. I was told to call EF to see what my options are. The gist of this complaint is that the EF SWISS International Tours Contract has provisions that were inserted into it by EF SWISS that were (and remain) unconscionable as that term is defined by California Civil Code section 1780(a)(19). A most unsatisfactory and life changing (m for the worse) experience. ![]()
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